Our house of kimmi returns and refunds policies should you wish to return one of our glamour and resort wear outfits.
Last updated 31st January 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a store credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging and include proof of purchase, and mail your return to the following address:
House of Kimmi
Attn: Returns/T. Walmsley
PO Box 28063
Dubai, United Arab Emirates
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 21 days from the receipt of your item to process your return.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: Maureen@houseofkimmi.com